Beware of Online Scammers and Crime Rings

"Phishing": Phishing involves scam emails that try to trick you into turning over your personal information such as name, account number, PIN, mother's maiden name, and credit card information, to a website that, while designed to look like a legitimate bank or retailer, actually belongs to a phisher. The phishers will use the information they glean to withdraw money from victims' bank accounts. They may also make fake ATM cards and credit cards with the information.

Precautions: Don't Take the Bait!

The latest ploy of ID thieves is to send consumers official-looking e-mail messages that appear to come from companies you've done business with. The e-mail messages request passwords and other personal data. The practice of "phishing" can dupe even savvy consumers. When in doubt, you can either verify by phone or go directly to the company's Website to make sure that the e-mail is real. You can also just ignore the spam emails and not click on the links provided in the messages.

"Pharming": In "pharming," scammers redirect a consumer to an imposter Web page even when the individual types the correct address into his or her browser. They can do this by changing - or "poisoning" - some of the address information that Internet service providers store to speed up Web browsing.

Precautions: Look for the "lock" icon in your browser.

The Web addresses for secure pages begin with "https" rather than the standard "http." You can also protect yourself by using Monesafe, which always provides secure connection to the financial sites you enter in it. Because pharming is harder to detect, having secured access to sensitive sites is very important in fighting identity thieves.

"Evil Twins": Evil Twins are wireless networks that pretend to offer trustworthy Wi-Fi connections to the Internet like those available at some coffee shops, hotels and conferences. Fraudsters who set up the connections attempt to capture any passwords or credit-card numbers that consumers using the link may type.

Precautions: Turn your laptop's Wi-Fi function off when not in use to avoid accidentally connecting to an evil twin.

Crime rings mimic big business: The Web offers criminals more efficient tools to harvest personal data and to communicate easily with large groups on multiple continents. Police are finding well-run, hierarchical groups that are structured like businesses. Some Web sites act as online bazaars for stolen personal information. The sites are often password-protected and ask new members to prove their criminal credentials by offering samples of stolen data. The big change behind the expansion of identity theft, law-enforcement agencies say, is the growth of online scams.

Precautions: Become more vigilant when you're online

Most people pay more attention to securing their car than protecting personal data, so a change in attitude can make a big difference:
  • Always make sure you land on special Web pages that use encryption to protect data transfer. And only make personal transactions with a company through the firm's secure site - never send personal data directly through an email message.
  • Safeguard your computer with updated virus scan software, install a firewall to prevent hackers from accessing your system.
  • Make sure you're dealing with a reputable company. Numerous misspellings or grammatical errors in any documents or sites you access are often strong signs of suspicious activity. If you have any doubts about whether a company's site is genuine, contact the firm yourself to check.

Beware of Thieves around the Corner

Most identity theft still occurs offline, through stolen cards or rings of rogue waiters and shop clerks in cahoots with credit-card forgers; stolen personal information like Social Security numbers, birth dates or a mother's maiden name; or stolen ATM pin numbers. The offline thieves could be anybody from your neighbors, friends or relatives to strangers who go through your trash and mail to obtain your personal information. That's why of about $53 billion Americans lost to identity theft in 2004, 72 percent of the cases were done offline.   

Precautions: Secure your personal data as you secure your house keys.

Monitor your transactions daily.

Use Monesafe to frequently monitor all of your transactions and accounts. Any strange charges on your Debit, ATM, and credit card accounts can be detected early to prevent serious damage to your credit record. You can easily keep track of all of your credit card transactions and their realtime balances. You have secure access to all your accounts. And all your data in Monesafe is encrypted and safeguarded with a password so even if a hacker broke into your computer your data would be safe.

Guard personal information.

Give out important personal information only when you've initiated the contact and are sure the company is legitimate. If you have doubts, contact the organization's customer service and ask how the information will be used, how it will be secured and who will have access to it.

Secure your mail.

Remove your mail from your mailbox promptly to prevent thieves from stealing your mail for identity information. Avoid unsecured mailboxes.

Keep a lid on your trash.

Use a shredder to dispose of credit card receipts, statements from financial companies, insurance forms, doctors' bills, and other sensitive personal documents.

Keep a sharp eye on ATMs.

Avoid ATMs that have unusual features, such as devices attached to the card readers, or a sign telling you to swipe your card through a different reader than the one attached to the screen. Non-bank-related stand-alone ATMs, such as those in convenience stores, are especially susceptible to "skimming," a process in which a thief attaches a device to an ATM to capture your account information and then creates fake ATM cards in your name. The fake cards are used at other ATMs to access your accounts.

Check your credit reports annually.

Obtain your free annual report from credit bureaus to make sure you have a clean legal record and credit history. Your identity is arguably your most valuable possession. And you should protect it instead of taking it for granted.

Contact Information

  • To place a fraud alert to your credit file, contact Equifax (800-525-6285 or www.equifax.com); Experian (888-397-3742 or www.experian.com); or TransUnion (800-680-7289 or www.transunion.com)
  • To file an identity theft complaint with the FBI Internet Fraud Complaint Center, visit its online form.
  • To learn more about identity theft, visit Federal Trade Commission's Website for a useful booklet called ID Theft: What It's All About, or visit U.S. Department of Justice for a list of articles.
  • For emotional support and more detailed advice on identity theft, visit ITRC - a nonprofit organization at  www.idtheftcenter.org.
  • Your banks' and credit card companies' contact info can be found in Monesafe. (see User Guide under "Transaction Monitor")

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