User Guide to Monesafe

I. Downloading and Installing Monesafe

Downloading Monesafe
Installing Monesafe
Creating a Monesafe user profile
Reinstalling Monesafe

II. Logging in to Monesafe

Automatically updating all websites

III. Getting Around in Monesafe

Locking and unlocking Monesafe
Changing the location of your Monesafe data
Changing your password
1. Update All Websites
Updating all websites
2. Websites
Displaying or hiding accounts
Adding a website or account
Deleting a website or account
Undeleting a website or account
Permanently deleting a website or account
Managing your websites and accounts
Updating a single account
Looking at account details
One-click login to your accounts
Looking at transaction details
Editing site and login info
3. Transaction Monitor
Looking up a transaction that is older than 45 days
Looking up all past transactions in an account
Displaying bookmarked transactions
Highlighting a transaction
Reporting a fraudulent transaction
4. News & Alerts

Paying bills online
Useful Links

5. Anti-Phishing

I. Downloading and Installing Monesafe

  • Downloading Monesafe
    Click on "Download" and save the file "monesafe.exe" to your computer. The default download folder is usually the desktop.
  • Installing Monesafe
    Go to the desktop (or the folder you saved the file to) and double click "monesafe.exe" to start the installation. Follow the simple directions in the installer. When installation is completed, the Monesafe icon will appear on your desktop. The icon looks like this:Monesafe icon
  • Creating Monesafe user profile
    The first time you run Monesafe, you're asked to enter your email address and password. Should you forget your password later, you could have it sent to you via email. 
  • Reinstalling Monesafe
    At some later point, if you need to reinstall Monesafe, simply repeat the installation steps by using your current password to log in.

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II. Logging in to Monesafe

Enter your password and you're logged in. If you wish to save time, check Update websites upon login. This allows for the automatic start of the program each time you turn on your computer. Enter your password and Monesafe will download your transactions in the background while you work on something else on your computer. You can of course opt for manual update with a couple of clicks.

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III. Getting Around in Monesafe

Monesafe's simple interface allows you to do just about everything on the main screen, which is divided into five major areas, each performing a major function.

(Counter clockwise from top left): 1) Update All Websites 2) Websites 3) Transaction Monitor 4) News & Alerts and 5) Anti-Phishing.

 

The Menu Bar

  • Locking and unlocking Monesafe
    To safeguard your data, Monesafe automatically locks itself after staying unattended on the screen for a certain length of time (default time=15 minutes). You can change the default time by clicking on Security and then on Set Lock Time.

    You can also manually lock Monesafe. Click on Security and then on Lock Monesafe.

    To unlock, enter your password again.
  • Changing the location of your Monesafe data
    If you wish to change your Monesafe data from the default location to other files, click on File and then on Change Data Location. 
  • Changing your password
    Click on Security and then on Change Password. We encourage you to change your Monesafe password periodically as a security measure.

 

1. Update All Websites

After you've added all the accounts you want to monitor in Monesafe, the rest is simple. Click on Update All Websites, and all of the transactions since your last update will display in the Transaction Monitor for you to look at. You can also choose auto update by checking the box on the login page.


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2. Websites

You manage your websites and accounts here.

The Collapsible Title Bar
To display or hide websites, click on the title bar.

Above: collapsed.
Below: expanded. The websites you've added are displayed alphabetically, along with the number of accounts in each of them and the time of its most recent update.


The listed websites: Each is a clickable link. Click on it, and you get a list of your accounts with the institution, its website address (URL), and the following functions:

    1. Update: To have the most recent transactions downloaded and displayed for your viewing. Monesafe does it automatically with the existing accounts.  
    2. Auto Login: To automatically access the website via the secure Monesafe path.
    3. Edit Site/Login Info: To make changes to your bank's URL, password, or account info. Follow the steps as you would add a new account. (see also FAQ)
    4. Move Site to Trash: To take an institution off the list. To permanently delete the institution, click on Trash, highlight the institution and click on Expunge.
    The listed accounts: Each is also a clickable link. Click on an account for details and history of the account, such as past transactions and balances. Click on Auto Log In to automatically access the account.

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Adding a website
To use Monesafe, the first thing is to add website(s) that hold the account(s) you wish to monitor. (Obtaining a user name and password for online banking from your financial institution is a prerequisite for taking the following steps.)     
  1. Click on Add Website to bring up the screen below. Enter the name of the website or click on the alphabet to get the website address (URL). If the URL of your website is not available, click Search for URL to do a Google search. 


  2. Click Next, and you're at your bank's website via Monesafe's secure connection.


  3. Log in to your account(s) on the website. (All your personal and accounts information is encrypted and secure in Monesafe and can be seen only by you on your computer.)
  4. Go to a Transactions or Activity page for each of the accounts. After you've visited the transactions pages of all your accounts, click to bring up the summary page.

  5. *Click Finish. Your account(s) will be added to Monesafe, and you'll be back to Monesafe's main screen to view the new transactions in Transaction Monitor.

After a website is added to Monesafe, you can update your account(s) by clicking on Update All Websites or by choosing automatic update.

You have to repeat the above steps only if you've changed your user name or password or other login information for your accounts.

*If you know Monesafe has not found all your accounts and transactions on this site, you can click on Report Problem Site to send that page to our tech support staff so we can fix it. (Currently Monesafe does not monitor investment accounts.)  

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Deleting an existing website or account
To delete a website you no longer want in Monesafe, first click on the item and then on Move Site to Trash.

Trash
The websites and accounts you've deleted are stored in Trash. To reinstate an account or a website, highlight the item and click Undelete. To delete an item permanently, click on Expunge!.

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3. Transaction Monitor

Newly Downloaded Transactions: Look out for suspicious activity here!
The transactions listed in this area are the ones you haven't looked at before. First-time (i.e., unknown to the Monitor) payees are highlighted with red little icons for your special attention. The date, $ amount, and payee information of each transaction are also displayed.



Older Transactions (Last 45 days)
The downloaded transactions stay in the Monitor for 45 days, except for the bookmarked ones, which are displayed all the time.

The listed transactions: Each is a clickable link. Click on it, and you get details about the transaction, including the type of transaction, the institution that holds the account and account balance.

  • Bookmark: Click on it to highlight an important transaction. The bookmarked transactions will be displayed in the Monitor even when they are older than 45 days.
  • Contact Institution: Click on it to report a fraudulent transaction. Early detection and quick action save money, time and lots of headache.
  • View Bookmarks: To display in one place all the transactions you've bookmarked.
  • Transactions older than 45 days: They are stored as part of the history of your accounts. To look up an old transaction, go to Websites and click on the account in which the transaction was made. A list of past transactions in the account will appear. 

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4. News & Alerts

Low balances, bills due, approaching credit limit and new upgrades are displayed here.
  • Details: Appears after low balances and credit limits. Click on it to look up all past transactions in an account.
  • Log In: Appears after bills due. Click on it to pay bills online through the secure Monesafe path.
  • Links: Outside links for reporting fraud and/or requesting a free annual credit report from the three credit bureaus. 

 

5. Anti-Phishing

Monesafe checks URLs against the FDIC/NCUA database of approximately 16,000 financial institutions in the U.S. and gives warning if a link you enter is not found in the data base. This is especially important in fighting phishingers, who usually sends out emails with fake links to steal personal information from customers.

A link that is not a financial institution is also invalidated, as shown in the screenshot below. A valid URL will lead you directly to the financial website.


 

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Click on Update All Websites and your recent transactions in all accounts will be downloaded and shown in the Transaction Monitor. Learn more

You manage your websites in this area: add, update, or delete accounts. Also, you log in to websites, look up an account's details and history by clicking on it, and make changes to URLs.
You can click on the collapsible title bar to display or hide your accounts. Learn more

You look out for suspicious activity in the Transaction Monitor. You look at your recent checking, ATM, debit and credit card transactions and balances. Also, you look up details for a transaction by clicking on it or bookmark an important transaction. Learn more

News & Alerts alert you to low balances, bills due, approaching credit limit and new upgrades. Here you can log in to your bank's or credit card's website to pay bills online. Learn more

Phishers send out false links to steal your personal information. To make sure a link is a legitimate one, you drag and drop it in this area to find out. Learn more